Hi {{first_name | there}},
You know what your customers buy. You know what they search for. What you probably don't know is what they're asking for that you can't give them, where they're getting frustrated, what products they want that you don't stock, and what's quietly stopping them from spending more.
Doofinder's AI Assistant captures exactly that, straight from the conversations your customers are already having with your store every single day.
Your Customers Are Telling You Everything — And You're Missing It
Every day, people arrive at your store with questions, hesitations, and needs they're trying to figure out. Most of them never tell you any of it directly. They look around, decide whether you have what they want, and either buy or leave. Whatever was on their mind disappears with them.
That's an enormous amount of information walking out the door. Real demand signals, real frustrations, real gaps in your offering, all expressed in your customers' own words and then lost the moment they close the tab. Until now, there was no realistic way to capture any of it at scale.
Doofinder's AI Assistant Captures All Of It — And Hands It Back To You
When a customer interacts with the AI Assistant, that conversation gets captured, categorised, and fed back to you as structured, readable insight. Not raw logs. Not a spreadsheet to dig through. Clear signals about what's actually happening in your store, week by week.
Specifically, you'll see:
Products customers ask for that you don't carry. Repeated requests for something you don't stock isn't a support issue. It's a buying opportunity with a data trail behind it, and one you can act on this quarter rather than six months from now when a competitor has already taken the demand.
Where customers are hitting friction. Navigation problems, confusing category structures, missing filters. Customers describe these in their own words, and now you get to hear it.
What information your pages aren't providing. Compatibility questions your product descriptions don't answer. Sizing details your guides leave out. Returns queries your FAQ doesn't cover. These gaps cost you sales quietly and consistently.
Demand signals you wouldn't have thought to look for. Customers asking whether you ship to a particular region. Whether you have a physical location near them. Whether you carry a brand you've never considered stocking. Real intent, surfaced automatically.
Stop Guessing What Your Customers Want. Start Knowing.
This is the part that matters most. Twenty customers a week asking for a product you don't stock is a buying decision. Repeated frustration with a category is a navigation fix. The same compatibility question asked over and over is a product description to update. None of it requires interpretation. It's just customers telling you what they need, clearly and repeatedly, if you're set up to listen.
Eurekakids, one of Europe's largest educational toy retailers, saw conversion rate up 24% and average order value up €12 after deploying Doofinder's AI Assistant. Those are the conversion numbers. Your customers are already telling you how to improve your store. The question is whether you're in a position to hear them.
If you're curious what your store's data has been trying to tell you all along, Doofinder's AI Assistant is the place to start.
Keep Optimising!
Chloe
Podcast Host, Author, and now... Chief Success Strategist @ Emetko Media
Sent in partnership with Doofinder
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