Hi {{first_name | there}},
You’ve worked hard to get your customer to checkout. But what happens when they want to return something?
Returns can have a huge impact on your margins, customer loyalty and whether someone chooses to shop with you again.
Join me for:
Behind Every Great Checkout: The Returns Story
Hosted by Channel Builders & me!
Thursday 29 October 2026 | 10:00 AM UK Time (GMT)
Channel Builders are bringing together ZigZag, SQLI MENA and Verity AI to explore how retailers can turn returns and post-purchase challenges into opportunities to improve customer experience, protect revenue and build lasting trust.
Here's what we'll be covering:
Smarter returns: Reduce friction, improve efficiency and make returns easier for customers.
Protecting revenue: Explore how exchanges, store credit and better returns processes can minimise lost sales.
Reducing fraud: Understand how AI-powered product authentication can help tackle counterfeit products and fraudulent returns.
Connected eCommerce: Discover how the right technologies and processes can work together.
Customer loyalty: Learn why what happens after checkout can be just as important as the initial sale.
Meet the panel:
ZigZag – Returns and post-purchase solutions
SQLI MENA – eCommerce strategy and digital transformation
Verity AI – AI-powered product authentication
Join us for a practical, insight-led discussion focused on real challenges and actionable ideas for eCommerce growth.
I hope to see you there!
Keep Optimising!
Chloe
Podcast Host, Author, and now... Chief Success Strategist @ Emetko Media
Sent in partnership with Channel Builders
Would you like to advertise to our newsletter audience? Find out more here