In partnership with

It's Chloë’s Weekly Update

⏩ Forwarded this email? Subscribe to get your own copy here

How should your marketing mix evolve?

Hello {{first_name | there}},

I’m sharing today’s insights with you a little before they’re fully brewed… why? because it wouldn’t be right for me to sit on this for another few weeks whilst I fully digest it’s implications.

The brilliant Sarah McVittie and team have done some superb research into the marketing mix of 400 major fashion retailers.

What is it?

A comparison of where 400 fashion brands’ traffic comes from compared with the impact on their P&L.

Yes, it’s fashion specific, but it speaks to a bigger shift in our marketplace.

Key insights…

  • Free traffic is dying off - 7% down (direct and organic)

  • Paid traffic is (more than) filling the gap - up 3x

  • AI traffic is up 172x

  • Only 57 of the 400 brands looked at were visible to the AI search

What does this mean? #1 - You need to shift your margins

The future is paid.

Both because our traffic driving platforms (Google I’m looking at you!) and consumer behaviour are shifting. With Direct also being down, we can’t just blame this on the tech bros monetisation plans.

And Paid is getting more competitive, which means the prices are only going one way.

That all means you need to be able to afford to pay for your traffic.

Can you?

What does this mean? #2 - Time to invest in getting onto AI Search

Yes, it is slow to bring you the traffic and it’s small numbers now, but it’s only going to keep going up.

PLUS right now there’s a HUGE first mover advantage.

To make that move:

  1. Make sure your existing product data is visible to LLMs

  2. Invest in improving it - lots

  3. Invest in improving your product pages

  4. Start working on getting more platforms to talk about your website

To understand how to do all that check out our recent SEO/GEO series on Keep Optimising a great place to start is episode 295 with Emily Richardson.

Interesting stuff right?

Keep Optimising!

Chloe

Podcast Host, Author, and now... Chief Success Strategist @ Emetko Media

Poll time:

We want to learn a bit more about you and your eCommerce world - so welcome to our brand new “Poll time” section of the newsletter - just click to vote.

**New Poll Next Week - so get your answers in now**

How many eCommerce Event will you go to this year?

We're talking real world events - anything from big conferences, to networking breakfasts...

Login or Subscribe to participate

We Recommend:

Brand new episode: A store I wish was mine with Hayley Jones from Moon Phase Studios

Occassionally I get quite jealous of a podcast guest for building such a clever business.

This week’s guest is one of those!

You may remember we had Moon Phase Studio’s marketer Rob on the show a few years back sharing their Facebook Ads growth activity.

This time I get to check to the founder herself Hayley Jones. And she is up to some super exciting stuff.

Why does this one make me jealous?

  • Simple product range, with a great margin

  • Easy to store and package products

  • Books!

  • Passionate customer base who they really get to help

Find the show on all the top podcast players including Apple Podcasts, Spotify, and YouTube.

You can also find the notes and listen on the website, just click here for this week's new episode.

Time to get organised

A $200M+ DTC brand has 44 people messaging Viktor every day.

Their ops team built inventory command centers and reorder dashboards through Viktor. Supply chain gets daily stockout alerts before they happen. Marketing tracks ROAS and runs content calendars. CS has CSAT scores and support tickets triaged and briefed every morning in Slack, before the first support call. No dashboard digging.

48 internal apps, built through conversation. No code. No developer queue. Command centers, inventory dashboards, sales trackers, reorder systems.

That's one company. Across the platform, teams have built 2,000+ apps the same way: message Viktor in Slack, describe what you need, get a working tool deployed. No code. No six-week dev queue.

Your team doesn't wait for a product roadmap. They message a colleague.

5,700+ teams. SOC 2 certified.

"It was almost instantly adopted by the bulk of my team." — Boris Wexler, CEO, Space Dinosaurs

Sponsored Content

Customer Persuasion: How to Influence your Customers to Buy More and why an Ethical Approach will Always Win

This one is Chloe's book that's most focused on CRO and customer journey.

Full of customer behaviour fundamentals, it's well worth a read.

Available in paperback, hardback, audiobook, and ebook.

New on YouTube: Winning Fashion eCommerce with Sustainability & Trust | Bhavishya Ramchander from Reloom

Amy Budd is the Client Services Director at Launch, a B Corp performance marketing agency that helps brands grow in a way that actually lasts. Mixing smart data with creative thinking to build campaigns that work, now and also in the long run. Happy clients include Weird Fish, Piglet In Bed, and Green People.

Amy shares how brands can cut through today’s “attention recession” by improving their creative strategy. She breaks down three practical pillars that will help you stand out, connect with your audience, and drive stronger results across your marketing.

  • How to make your ads instantly recognisable (even without your logo)

  • The simple customer insight trick that can boost clicks and sales fast

  • Why emotional ads outperform “perfect” product messaging ❤️

  • How to stand out in a world where customers see 1,000+ ads a day

Speed up your writing:

Say user_id. Get user_id.

Wispr Flow recognizes variable names, file references, and framework syntax mid-dictation. Speak your prompt, get developer-ready text for GitHub, Jira, or your editor. No mangled syntax. Ever.

Sponsored Content

Listen to our Podcasts:

Want to improve your Marketing Performance?

  • New episodes on Wednesdays

  • We tackle each marketing method for 5 episodes at a time.

  • Current Topic = Meta Ads

Want to build a better eCommerce Business?

  • Hear from a different eCommerce business owner every Monday.

  • Multi-award winning show listened to by 10,000+ every month

Want to advertise to our audience? click here

Follow Chloë on LinkedIn

Keep Reading