It's new eCommerce MasterPlan Episode Day!
Time to wrap your ears around our latest interview.
⏩ Forwarded this email? Subscribe to get your own copy here
Guest = Holly Daniels, CULT MIA
Holly Daniels is the Head of eCommerce at CULT MIA & a Drapers 30 Under 30 Alumni. CULT MIA is an independent luxury fashion marketplace, showcasing new designers and unique collections, many of which are exclusive on their Shopify website. Founded in 2019 they won Draper's Best Independent Retailer in 2022 AND 2023 and last year were named in the UK Fast Growth Index – not surprising since in the last couple of years they’ve scaled sales 5 times.
What are we talking about?
How CULT MIA Scaled 5X by Building a Global Luxury Fashion Marketplace
In this episode, Holly lifts the lid on how CULT MIA scaled 5X while navigating global logistics, international expansion, and the unique challenges of running a luxury fashion marketplace. Expect practical insights on data-driven growth, entering new markets, creating exceptional customer experiences, and using AI where it delivers real business impact.
Hit PLAY to hear:
🌍 How CULT MIA uncovered a hidden Middle East growth opportunity through customer data
📈 The surprising strategy that helped the luxury marketplace scale sales 5X
🚚 What most brands get wrong about international expansion and cross-border logistics
🎯 Why launching in the right season can matter more than your ad creative
🤖 Practical AI use cases that save hours and improve eCommerce operations
💡 Holly Daniels' framework for testing new markets without risking your entire budget
Listen Now:
You can find the show on all the top podcast players including Apple Podcasts, Spotify, and YouTube.
OR just search 'eCommerce MasterPlan' on your favourite podcast app.
Don't forget to follow when you find us.
You can also find the notes and listen on the website, just click here for this week's new episode.
Key timestamps to dive straight in:
[04:22] CULT MIA’s global market reach
[08:50] CULT MIA’s brand values and products
[12:10] Managing international shipping logistics
[13:29] Cross-border operations and sustainability
[18:01] Understanding Regional Customer Behavior
[20:06] Building trust with new markets
[23:07] Using AI for administrative tasks
[25:15] Listen to Holly’s Top Tips!
Episodes you may have missed
Avoid costly tech stack mistakes with insights from Ankit Jadav of Portmeirion.
AI Search meets Meta Ads—Douglas Holm reveals the strategy powering Myrqvist’s success.
Kresse Wesling reveals how waste became a thriving, purpose-driven brand.
Time to improve your ad performance
Stop Spending. Start Scaling.
Most brands running external traffic aren't scaling — they're just spending. Levanta's free playbook breaks down 7 proven strategies: what works, what bleeds budget, and how top brands drive millions in off-Amazon revenue.
Sponsor
Want to Sponsor the Podcast? click here
Or Sponsor the newsletter? click here